Paying your bills
When do I receive my bill?
Each month we email out a summary of your bill to the email address we have on file for you. This is between the 10th and 15th of each month. To view all the details behind the bills simply login to the members area. If you want to analyse your phone bill you can download it in Excel format from the members area.
When do I have to pay my bill?
Bills have to be paid within 5 days of the bill email being sent out. If you do make a payment by one of the methods listed then your service will be restricted. A reconnection fee of 5€ applies.
How do I pay my bill?
You can pay in one of 5 other ways:
1.On-line using with your credit card system. Simply login to the “members area” of our website with your email address and password and click on “make a payment”.
2.In any La Caixa. Our account number is 2100 3406 38 2200125031.
3.Come into our office, or have someone come into the office for you. Our hours are Monday-Friday 10-19, Saturday 10-18.
4.By international transfer to our Spanish account. (Please note you must meet any bank charges incurred)
IBAN: ES74 2100 3406 38 2200125031
SWIFT: CAIXESBBXXX
Account holder: Mobile High S.L.
Address: Calle Lincoln,1 Barcelona, 08006, Spain.
5.Using PayPal. Please make payments to accounts@thebrightco.com.
Please note that due to banking charges we charge 4% for any credit or debit card transaction.
Remember to put your phone number as reference on all bank payments, so we know who the payment is from.
Please note that Bright will not be liable for any fees incurred through sending or receiving money internationally, these must be met by the customer.
Can I keep track of my spending?
No, unfortunately the information is not available until after the month has ended. We do have a system of consumption limits that helps you control your spending.